Where Is the Decatur Social Security Office, and When Is It Open?
The Decatur Social Security Office is a Social Security field office at 717 McGlathery Ln SE, Decatur, AL 35601, phone (888) 289-9185. SSA lists its hours as Monday to Friday, 9:00 AM to 4:00 PM. Appeals from people this office serves are heard at the Franklin, TN Hearing Office in Franklin, TN.
From SSA's office data (updated March 9, 2026), checked against SSA's Office Locator on October 1, 2026. Closed on federal holidays.
Visit, Call or Go Online?
Online
Many tasks don't need this office. With a my Social Security account you can often request a replacement card, change your address or get a benefit letter.
Phone
Call (888) 289-9185 or SSA at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday, 8 a.m. to 7 p.m. local time.
SSA's Office of Hearings Operations lists the Franklin, TN Hearing Office as the hearing office for people the Decatur office serves. If you ask for a hearing after a denied disability or benefits claim, an administrative law judge from this office handles it.
Address
Suite 350, 6840 Carothers Parkway, Franklin, TN 37067-6538
Decatur Social Security Office: Questions and Answers
What Time Does the Decatur Social Security Office Open?
Monday to Friday, 9:00 AM to 4:00 PM, according to SSA's office data (updated March 9, 2026). It's closed on weekends and federal holidays.
Can You Walk in to the Decatur Social Security Office Without an Appointment?
SSA asks people to make an appointment before visiting an office. You can schedule online or by calling (888) 289-9185 or SSA's national number, 1-800-772-1213 (TTY 1-800-325-0778). See how to make an appointment.
Where Are Appeals From the Decatur Office Heard?
SSA's Office of Hearings Operations lists the Franklin, TN Hearing Office as serving the Decatur field office. It's at Suite 350, 6840 Carothers Parkway, Franklin, TN 37067-6538, phone (866) 568-9450. You usually ask for a hearing through your field office or online, not at the hearing office.
Is the Decatur Social Security Office the Right Office for My ZIP Code?
SSA assigns 24 ZIP codes to this office: 35601, 35603, 35611, 35613, 35614, 35615, 35618, 35619, 35620, 35621, 35622, 35640, 35643, 35647, 35649, 35650, 35651, 35670, 35671, 35672, 35673, 35739, 35754 and 35775. If yours is listed, this is your office.
What Is the Nearest Other Social Security Office?
The Huntsville Social Security Office in Huntsville, AL, about 21 mi away ((866) 593-0665).
Independent site, not affiliated with the Social Security Administration. Office and hearing office details come from SSA's public data and locators. To apply for benefits, appeal or manage your record, go to SSA directly at ssa.gov.