Tool · From SSA's Online Services, Checked October 2026

Do I Need to Visit a Social Security Office?

Can You Skip the Trip to the Office?

Often, yes. SSA lets you apply for retirement, disability and Medicare benefits online, and a my Social Security account handles a replacement card in most areas, benefit letters, address changes and more. Pick your task to see how SSA lets you do it.

Every Task and How SSA Handles It

From SSA's online services page, checked October 6, 2026. SSA's own page for each task has the current rules.

Frequently Asked Questions

What Can You Do Online With Social Security?

SSA's online services let you apply for retirement, disability and Medicare benefits, appeal a decision and, with a my Social Security account, check application status, request a replacement card in most areas, print a benefit verification letter, change your address and more.

How Do You Create a My Social Security Account?

SSA verifies your identity through Login.gov, or ID.me if you live outside the U.S. or don't have a Social Security number. For help creating an account, call 1-800-772-1213 and say "Help Desk", 8 a.m. to 7 p.m. local time, Monday to Friday.

When Do You Still Need an Office?

When SSA can't complete a task online for you, for example if it needs to see original documents. Make an appointment first; use this site to find your office's phone and hours.

Sources

  1. SSA: Online services
  2. SSA: my Social Security
  3. SSA: Make an appointment

Independent site, not affiliated with the Social Security Administration. Office and hearing office details come from SSA's public data and locators. To apply for benefits, appeal or manage your record, go to SSA directly at ssa.gov.