SSA Field Office · Office Code 086
The New Britain Social Security Office is a Social Security field office at 1 Herald Square, Fl 2 Suite 201, New Britain, CT 06051, phone (866) 858-6086. SSA lists its hours as Monday to Friday, 9:00 AM to 4:00 PM. Appeals from people this office serves are heard at the Hartford, CT Hearing Office in Hartford, CT.
1 Herald Square, Fl 2 Suite 201
New Britain, CT 06051
Call (866) 858-6086 for the New Britain Social Security OfficeDirections to the New Britain Social Security Office
Fax: (833) 950-2656
From SSA's office data (updated March 9, 2026), checked against SSA's Office Locator on October 1, 2026. Closed on federal holidays.
Many tasks don't need this office. With a my Social Security account you can often request a replacement card, change your address or get a benefit letter.
Call (866) 858-6086 or SSA at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday, 8 a.m. to 7 p.m. local time.
Make an appointment first. How to make a Social Security appointment.
Not sure which? Find out if your task needs an office visit.
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SSA's Office of Hearings Operations lists the Hartford, CT Hearing Office as the hearing office for people the New Britain office serves. If you ask for a hearing after a denied disability or benefits claim, an administrative law judge from this office handles it.
You usually request a hearing online or through your field office, not by visiting the hearing office. How an appeal reaches a hearing. Source: SSA Hearing Office Locator.
| Office | Distance | Phone | Monday hours |
|---|---|---|---|
| New Britain (this office) | (866) 858-6086 | 9:00 AM to 4:00 PM | |
| Middletown Social Security Office, Middletown, CT | 6.1 mi | (877) 692-3145 | 9:00 AM to 4:00 PM |
| Hartford Social Security Office, Hartford, CT | 8.8 mi | (877) 619-2851 | 9:00 AM to 4:00 PM |
| Meriden Social Security Office, Meriden, CT | 10 mi | (877) 409-8429 | 9:00 AM to 4:00 PM |
| East Hartford Social Security Office, East Hartford, CT | 11 mi | (866) 706-6759 | 9:00 AM to 4:00 PM |
| Waterbury Social Security Office, Waterbury, CT | 15 mi | (877) 405-4874 | 9:00 AM to 4:00 PM |
Straight-line distance between office addresses (U.S. Census Bureau geocoder). Blank cells are details SSA doesn't list.
0602306037060510605206053060620611106444064670647906489
From SSA's Office Locator, looked up by ZIP code on October 1, 2026. How SSA assigns offices by ZIP code.
Every Social Security office in Connecticut · Offices in and near New Britain
If this office has closed or moved, see what to do when an office closes or moves. Confirm details with SSA's Office Locator and office closings page before you go.
Monday to Friday, 9:00 AM to 4:00 PM, according to SSA's office data (updated March 9, 2026). It's closed on weekends and federal holidays.
SSA asks people to make an appointment before visiting an office. You can schedule online or by calling (866) 858-6086 or SSA's national number, 1-800-772-1213 (TTY 1-800-325-0778). See how to make an appointment.
SSA's Office of Hearings Operations lists the Hartford, CT Hearing Office as serving the New Britain field office. It's at William R. Cotter Federal Building, 135 High Street, Room 331, Hartford, CT 06103-1193, phone (866) 931-2878. You usually ask for a hearing through your field office or online, not at the hearing office.
SSA assigns 11 ZIP codes to this office: 06023, 06037, 06051, 06052, 06053, 06062, 06111, 06444, 06467, 06479 and 06489. If yours is listed, this is your office.
The Middletown Social Security Office in Middletown, CT, about 6.1 mi away ((877) 692-3145).
Independent site, not affiliated with the Social Security Administration. Office and hearing office details come from SSA's public data and locators. To apply for benefits, appeal or manage your record, go to SSA directly at ssa.gov.