SSA Field Office · Office Code 620
The Gwinnett Social Security Office is a Social Security field office at 4365 Shackleford Rd, Norcross, GA 30093, phone (877) 803-6320. SSA lists its hours as Monday to Friday, 9:00 AM to 4:00 PM. Appeals from people this office serves are heard at the Atlanta, GA (North) Hearing Office in Alpharetta, GA.
4365 Shackleford Rd
Norcross, GA 30093
Call (877) 803-6320 for the Gwinnett Social Security OfficeDirections to the Gwinnett Social Security Office
Fax: (833) 950-3163
From SSA's office data (updated March 9, 2026), checked against SSA's Office Locator on October 1, 2026. Closed on federal holidays.
Many tasks don't need this office. With a my Social Security account you can often request a replacement card, change your address or get a benefit letter.
Call (877) 803-6320 or SSA at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday, 8 a.m. to 7 p.m. local time.
Make an appointment first. How to make a Social Security appointment.
Not sure which? Find out if your task needs an office visit.
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SSA's Office of Hearings Operations lists the Atlanta, GA (North) Hearing Office as the hearing office for people the Gwinnett office serves. If you ask for a hearing after a denied disability or benefits claim, an administrative law judge from this office handles it.
You usually request a hearing online or through your field office, not by visiting the hearing office. How an appeal reaches a hearing. Source: SSA Hearing Office Locator.
| Office | Distance | Phone | Monday hours |
|---|---|---|---|
| Gwinnett (this office) | (877) 803-6320 | 9:00 AM to 4:00 PM | |
| Decatur Social Security Office, Decatur, GA | 13 mi | (877) 626-9909 | 9:00 AM to 4:00 PM |
| Atlanta-D/T Social Security Office, Atlanta, GA | 18 mi | (866) 931-9946 | 9:00 AM to 4:00 PM |
| Kennesaw Social Security Office, Kennesaw, GA | 25 mi | (866) 964-4690 | 9:00 AM to 4:00 PM |
| Winder Social Security Office, Winder, GA | 26 mi | (866) 331-9071 | 9:00 AM to 4:00 PM |
| Atlanta West Social Security Office, Atlanta, GA | 28 mi | (877) 828-1694 | 9:00 AM to 4:00 PM |
Straight-line distance between office addresses (U.S. Census Bureau geocoder). Blank cells are details SSA doesn't list.
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From SSA's Office Locator, looked up by ZIP code on October 1, 2026. How SSA assigns offices by ZIP code.
Every Social Security office in Georgia · Offices in and near Norcross
If this office has closed or moved, see what to do when an office closes or moves. Confirm details with SSA's Office Locator and office closings page before you go.
Monday to Friday, 9:00 AM to 4:00 PM, according to SSA's office data (updated March 9, 2026). It's closed on weekends and federal holidays.
SSA asks people to make an appointment before visiting an office. You can schedule online or by calling (877) 803-6320 or SSA's national number, 1-800-772-1213 (TTY 1-800-325-0778). See how to make an appointment.
SSA's Office of Hearings Operations lists the Atlanta, GA (North) Hearing Office as serving the Gwinnett field office. It's at 2nd Floor, 4100 Old Milton Parkway, Alpharetta, GA 30005, phone (855) 210-1031. You usually ask for a hearing through your field office or online, not at the hearing office.
SSA assigns 27 ZIP codes to this office: 30005, 30017, 30022, 30024, 30039, 30043, 30044, 30045, 30046, 30047, 30071, 30072, 30078, 30084, 30092, 30093, 30096, 30097, 30322, 30329, 30338, 30340, 30341, 30345 and 30360 and others listed on this page. If yours is listed, this is your office.
The Decatur Social Security Office in Decatur, GA, about 13 mi away ((877) 626-9909).
Independent site, not affiliated with the Social Security Administration. Office and hearing office details come from SSA's public data and locators. To apply for benefits, appeal or manage your record, go to SSA directly at ssa.gov.