SSA Field Office · Office Code 491
The Waukegan Social Security Office is a Social Security field office at 1930 N Lewis Ave, Waukegan, IL 60087, phone (888) 320-0960. SSA lists its hours as Monday to Friday, 9:00 AM to 4:00 PM. Appeals from people this office serves are heard at the Evanston, IL Hearing Office in Evanston, IL.
1930 N Lewis Ave
Waukegan, IL 60087
Call (888) 320-0960 for the Waukegan Social Security OfficeDirections to the Waukegan Social Security Office
Fax: (833) 950-2510
From SSA's office data (updated March 9, 2026), checked against SSA's Office Locator on October 1, 2026. Closed on federal holidays.
Many tasks don't need this office. With a my Social Security account you can often request a replacement card, change your address or get a benefit letter.
Call (888) 320-0960 or SSA at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday, 8 a.m. to 7 p.m. local time.
Make an appointment first. How to make a Social Security appointment.
Not sure which? Find out if your task needs an office visit.
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SSA's Office of Hearings Operations lists the Evanston, IL Hearing Office as the hearing office for people the Waukegan office serves. If you ask for a hearing after a denied disability or benefits claim, an administrative law judge from this office handles it.
You usually request a hearing online or through your field office, not by visiting the hearing office. How an appeal reaches a hearing. Source: SSA Hearing Office Locator.
| Office | Distance | Phone | Monday hours |
|---|---|---|---|
| Waukegan (this office) | (888) 320-0960 | 9:00 AM to 4:00 PM | |
| Kenosha Social Security Office, Kenosha, WI | 15 mi | (866) 334-4997 | 9:00 AM to 4:00 PM |
| Mount Prospect Social Security Office, Mount Prospect, IL | 22 mi | (866) 931-8350 | 9:00 AM to 4:00 PM |
| Mount Pleasant/Racine Social Security Office, Mount Pleasant, WI | 24 mi | (866) 270-8629 | 9:00 AM to 4:00 PM |
| Evanston Social Security Office, Evanston, IL | 24 mi | (888) 371-0791 | 9:00 AM to 4:00 PM |
| Woodstock Social Security Office, Woodstock, IL | 29 mi | (877) 405-7828 | 9:00 AM to 4:00 PM |
Straight-line distance between office addresses (U.S. Census Bureau geocoder). Blank cells are details SSA doesn't list.
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From SSA's Office Locator, looked up by ZIP code on October 1, 2026. How SSA assigns offices by ZIP code.
Every Social Security office in Illinois · Offices in and near Waukegan
If this office has closed or moved, see what to do when an office closes or moves. Confirm details with SSA's Office Locator and office closings page before you go.
Monday to Friday, 9:00 AM to 4:00 PM, according to SSA's office data (updated March 9, 2026). It's closed on weekends and federal holidays.
SSA asks people to make an appointment before visiting an office. You can schedule online or by calling (888) 320-0960 or SSA's national number, 1-800-772-1213 (TTY 1-800-325-0778). See how to make an appointment.
SSA's Office of Hearings Operations lists the Evanston, IL Hearing Office as serving the Waukegan field office. It's at Northwestern University Research Park, 1033 University Place, Suite 200, Evanston, IL 60201, phone (866) 336-6051. You usually ask for a hearing through your field office or online, not at the hearing office.
SSA assigns 28 ZIP codes to this office: 60002, 60010, 60015, 60020, 60030, 60031, 60035, 60040, 60041, 60042, 60044, 60045, 60046, 60047, 60048, 60060, 60061, 60064, 60069, 60073, 60075, 60083, 60084, 60085 and 60087 and others listed on this page. If yours is listed, this is your office.
The Kenosha Social Security Office in Kenosha, WI, about 15 mi away ((866) 334-4997).
Independent site, not affiliated with the Social Security Administration. Office and hearing office details come from SSA's public data and locators. To apply for benefits, appeal or manage your record, go to SSA directly at ssa.gov.