SSA Field Office · Office Code 046
The Salem Social Security Office is a Social Security field office at 35 Congress St, Suite 101, Salem, MA 01970, phone (866) 248-2394. SSA lists its hours as Monday to Friday, 9:00 AM to 4:00 PM. Appeals from people this office serves are heard at the Lawrence, MA Hearing Office in Lawrence, MA.
35 Congress St, Suite 101
Salem, MA 01970
Call (866) 248-2394 for the Salem Social Security OfficeDirections to the Salem Social Security Office
Fax: (833) 926-1841
From SSA's office data (updated March 9, 2026), checked against SSA's Office Locator on October 1, 2026. Closed on federal holidays.
Many tasks don't need this office. With a my Social Security account you can often request a replacement card, change your address or get a benefit letter.
Call (866) 248-2394 or SSA at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday, 8 a.m. to 7 p.m. local time.
Make an appointment first. How to make a Social Security appointment.
Not sure which? Find out if your task needs an office visit.
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SSA's Office of Hearings Operations lists the Lawrence, MA Hearing Office as the hearing office for people the Salem office serves. If you ask for a hearing after a denied disability or benefits claim, an administrative law judge from this office handles it.
You usually request a hearing online or through your field office, not by visiting the hearing office. How an appeal reaches a hearing. Source: SSA Hearing Office Locator.
| Office | Distance | Phone | Monday hours |
|---|---|---|---|
| Salem (this office) | (866) 248-2394 | 9:00 AM to 4:00 PM | |
| Lynn Social Security Office, Lynn, MA | 4.4 mi | (866) 366-7792 | 9:00 AM to 4:00 PM |
| Malden Social Security Office, Malden, MA | 12 mi | (866) 596-8598 | 9:00 AM to 4:00 PM |
| Boston Social Security Office, Boston, MA | 14 mi | (866) 964-7311 | 9:00 AM to 4:00 PM |
| Cambridge Social Security Office, Cambridge, MA | 16 mi | (888) 527-9340 | 9:00 AM to 4:00 PM |
| Roxbury Social Security Office, Roxbury, MA | 16 mi | (855) 278-4195 | 9:00 AM to 4:00 PM |
Straight-line distance between office addresses (U.S. Census Bureau geocoder). Blank cells are details SSA doesn't list.
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From SSA's Office Locator, looked up by ZIP code on October 1, 2026. How SSA assigns offices by ZIP code.
Every Social Security office in Massachusetts · Offices in and near Salem
If this office has closed or moved, see what to do when an office closes or moves. Confirm details with SSA's Office Locator and office closings page before you go.
Monday to Friday, 9:00 AM to 4:00 PM, according to SSA's office data (updated March 9, 2026). It's closed on weekends and federal holidays.
SSA asks people to make an appointment before visiting an office. You can schedule online or by calling (866) 248-2394 or SSA's national number, 1-800-772-1213 (TTY 1-800-325-0778). See how to make an appointment.
SSA's Office of Hearings Operations lists the Lawrence, MA Hearing Office as serving the Salem field office. It's at Suite 301, 439 South Union Street, Lawrence, MA 01843, phone (877) 405-9189. You usually ask for a hearing through your field office or online, not at the hearing office.
SSA assigns 11 ZIP codes to this office: 01915, 01929, 01930, 01938, 01944, 01945, 01965, 01966, 01970, 01982 and 01984. If yours is listed, this is your office.
The Lynn Social Security Office in Lynn, MA, about 4.4 mi away ((866) 366-7792).
Independent site, not affiliated with the Social Security Administration. Office and hearing office details come from SSA's public data and locators. To apply for benefits, appeal or manage your record, go to SSA directly at ssa.gov.