SSA Field Office · Office Code 246
The West Branch Social Security Office is a Social Security field office at 541 Progress St, West Branch, MI 48661, phone (877) 897-0602. SSA lists its hours as Monday to Friday, 9:00 AM to 4:00 PM. Appeals from people this office serves are heard at the Mt. Pleasant, MI Hearing Office in Mount Pleasant, MI.
541 Progress St
West Branch, MI 48661
Call (877) 897-0602 for the West Branch Social Security OfficeDirections to the West Branch Social Security Office
Fax: (833) 902-2654
From SSA's office data (updated March 9, 2026), checked against SSA's Office Locator on October 1, 2026. Closed on federal holidays.
Many tasks don't need this office. With a my Social Security account you can often request a replacement card, change your address or get a benefit letter.
Call (877) 897-0602 or SSA at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday, 8 a.m. to 7 p.m. local time.
Make an appointment first. How to make a Social Security appointment.
Not sure which? Find out if your task needs an office visit.
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SSA's Office of Hearings Operations lists the Mt. Pleasant, MI Hearing Office as the hearing office for people the West Branch office serves. If you ask for a hearing after a denied disability or benefits claim, an administrative law judge from this office handles it.
You usually request a hearing online or through your field office, not by visiting the hearing office. How an appeal reaches a hearing. Source: SSA Hearing Office Locator.
| Office | Distance | Phone | Monday hours |
|---|---|---|---|
| West Branch (this office) | (877) 897-0602 | 9:00 AM to 4:00 PM | |
| Bay City Social Security Office, Bay City, MI | 49 mi | (866) 366-4924 | 9:00 AM to 4:00 PM |
| Mount Pleasant Social Security Office, Mt Pleasant, MI | 54 mi | (877) 405-7667 | 9:00 AM to 4:00 PM |
| Cadillac Social Security Office, Cadillac, MI | 57 mi | (877) 405-0485 | 9:00 AM to 4:00 PM |
| Saginaw Social Security Office, Saginaw, MI | 60 mi | (877) 405-5868 | 9:00 AM to 4:00 PM |
| Alpena Social Security Office, Alpena, MI | 68 mi | (877) 452-4195 | 9:00 AM to 4:00 PM |
Straight-line distance between office addresses (U.S. Census Bureau geocoder). Blank cells are details SSA doesn't list.
486274862948630486354865148653486544865648661487304873948743487484875048756487614876348770
From SSA's Office Locator, looked up by ZIP code on October 1, 2026. How SSA assigns offices by ZIP code.
Every Social Security office in Michigan · Offices in and near West Branch
If this office has closed or moved, see what to do when an office closes or moves. Confirm details with SSA's Office Locator and office closings page before you go.
Monday to Friday, 9:00 AM to 4:00 PM, according to SSA's office data (updated March 9, 2026). It's closed on weekends and federal holidays.
SSA asks people to make an appointment before visiting an office. You can schedule online or by calling (877) 897-0602 or SSA's national number, 1-800-772-1213 (TTY 1-800-325-0778). See how to make an appointment.
SSA's Office of Hearings Operations lists the Mt. Pleasant, MI Hearing Office as serving the West Branch field office. It's at 4035 Sweeney Road, Mount Pleasant, MI 48858, phone (866) 873-6604. You usually ask for a hearing through your field office or online, not at the hearing office.
SSA assigns 18 ZIP codes to this office: 48627, 48629, 48630, 48635, 48651, 48653, 48654, 48656, 48661, 48730, 48739, 48743, 48748, 48750, 48756, 48761, 48763 and 48770. If yours is listed, this is your office.
The Bay City Social Security Office in Bay City, MI, about 49 mi away ((866) 366-4924).
Independent site, not affiliated with the Social Security Administration. Office and hearing office details come from SSA's public data and locators. To apply for benefits, appeal or manage your record, go to SSA directly at ssa.gov.