SSA Field Office · Office Code B96
The Ridge Road Social Security Office is a Social Security field office at 1900 Ridge Rd, Suite 120, West Seneca, NY 14224, phone (800) 647-9195. SSA lists its hours as Mon 9:00 AM-4:00 PM; Tue 9:00 AM-4:00 PM; Wed 9:00 AM-4:00 PM; Thu CLOSED-CLOSED; Fri 9:00 AM-4:00 PM. Appeals from people this office serves are heard at the Buffalo, NY Hearing Office in Buffalo, NY.
1900 Ridge Rd, Suite 120
West Seneca, NY 14224
Call (800) 647-9195 for the Ridge Road Social Security OfficeDirections to the Ridge Road Social Security Office
Fax: (833) 950-2968
From SSA's office data (updated March 9, 2026), checked against SSA's Office Locator on October 1, 2026. Closed on federal holidays.
Many tasks don't need this office. With a my Social Security account you can often request a replacement card, change your address or get a benefit letter.
Call (800) 647-9195 or SSA at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday, 8 a.m. to 7 p.m. local time.
Make an appointment first. How to make a Social Security appointment.
Not sure which? Find out if your task needs an office visit.
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SSA's Office of Hearings Operations lists the Buffalo, NY Hearing Office as the hearing office for people the Ridge Road office serves. If you ask for a hearing after a denied disability or benefits claim, an administrative law judge from this office handles it.
You usually request a hearing online or through your field office, not by visiting the hearing office. How an appeal reaches a hearing. Source: SSA Hearing Office Locator.
| Office | Distance | Phone | Monday hours |
|---|---|---|---|
| Ridge Road (this office) | (800) 647-9195 | 9:00 AM to 4:00 PM | |
| Buffalo Social Security Office, Buffalo, NY | 6.1 mi | (855) 881-0213 | 9:00 AM to 4:00 PM |
| Niagara Falls Social Security Office, Niagara Falls, NY | 21 mi | (877) 480-4992 | 9:00 AM to 4:00 PM |
| Batavia Social Security Office, Batavia, NY | 33 mi | (866) 931-7103 | 9:00 AM to 4:00 PM |
| Dunkirk Social Security Office, Dunkirk, NY | 37 mi | (888) 862-2139 | 9:00 AM to 4:00 PM |
| Olean Social Security Office, Olean, NY | 55 mi | (877) 319-5773 | 9:00 AM to 4:00 PM |
Straight-line distance between office addresses (U.S. Census Bureau geocoder). Blank cells are details SSA doesn't list.
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From SSA's Office Locator, looked up by ZIP code on October 1, 2026. How SSA assigns offices by ZIP code.
Every Social Security office in New York · Offices in and near West Seneca
If this office has closed or moved, see what to do when an office closes or moves. Confirm details with SSA's Office Locator and office closings page before you go.
Mon 9:00 AM-4:00 PM; Tue 9:00 AM-4:00 PM; Wed 9:00 AM-4:00 PM; Thu CLOSED-CLOSED; Fri 9:00 AM-4:00 PM, according to SSA's office data (updated March 9, 2026). It's closed on weekends and federal holidays.
SSA asks people to make an appointment before visiting an office. You can schedule online or by calling (800) 647-9195 or SSA's national number, 1-800-772-1213 (TTY 1-800-325-0778). See how to make an appointment.
SSA's Office of Hearings Operations lists the Buffalo, NY Hearing Office as serving the Ridge Road field office. It's at 2nd Floor, 130 Delaware Avenue, Buffalo, NY 14202, phone (866) 348-5819. You usually ask for a hearing through your field office or online, not at the hearing office.
SSA assigns 38 ZIP codes to this office: 14004, 14006, 14025, 14026, 14027, 14030, 14033, 14034, 14035, 14043, 14047, 14052, 14055, 14057, 14059, 14061, 14069, 14075, 14080, 14085, 14091, 14102, 14111, 14112 and 14127 and others listed on this page. If yours is listed, this is your office.
The Buffalo Social Security Office in Buffalo, NY, about 6.1 mi away ((855) 881-0213).
Independent site, not affiliated with the Social Security Administration. Office and hearing office details come from SSA's public data and locators. To apply for benefits, appeal or manage your record, go to SSA directly at ssa.gov.