SSA Field Office · Office Code 482
The Franklin Social Security Office is a Social Security field office at 2123 Lakeside Dr, Franklin, NC 28734, phone (866) 562-0738. SSA lists its hours as Monday to Friday, 9:00 AM to 4:00 PM. Appeals from people this office serves are heard at the Greenville, SC Hearing Office in Mauldin, SC.
2123 Lakeside Dr
Franklin, NC 28734
Call (866) 562-0738 for the Franklin Social Security OfficeDirections to the Franklin Social Security Office
Fax: (833) 950-3782
From SSA's office data (updated March 9, 2026), checked against SSA's Office Locator on October 1, 2026. Closed on federal holidays.
Many tasks don't need this office. With a my Social Security account you can often request a replacement card, change your address or get a benefit letter.
Call (866) 562-0738 or SSA at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday, 8 a.m. to 7 p.m. local time.
Make an appointment first. How to make a Social Security appointment.
Not sure which? Find out if your task needs an office visit.
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SSA's Office of Hearings Operations lists the Greenville, SC Hearing Office as the hearing office for people the Franklin office serves. If you ask for a hearing after a denied disability or benefits claim, an administrative law judge from this office handles it.
You usually request a hearing online or through your field office, not by visiting the hearing office. How an appeal reaches a hearing. Source: SSA Hearing Office Locator.
| Office | Distance | Phone | Monday hours |
|---|---|---|---|
| Franklin (this office) | (866) 562-0738 | 9:00 AM to 4:00 PM | |
| Toccoa Social Security Office, Toccoa, GA | 43 mi | (877) 405-7655 | 9:00 AM to 4:00 PM |
| Hendersonville Social Security Office, Hendersonville, NC | 52 mi | (866) 964-5053 | 9:00 AM to 4:00 PM |
| Asheville Social Security Office, Asheville, NC | 55 mi | (866) 572-8361 | 9:00 AM to 4:00 PM |
| Anderson Social Security Office, Anderson, SC | 60 mi | (877) 505-4549 | 9:00 AM to 4:00 PM |
| Greenville Social Security Office, Greenville, SC | 62 mi | (877) 274-5423 | 9:00 AM to 4:00 PM |
Straight-line distance between office addresses (U.S. Census Bureau geocoder). Blank cells are details SSA doesn't list.
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From SSA's Office Locator, looked up by ZIP code on October 1, 2026. How SSA assigns offices by ZIP code.
Every Social Security office in North Carolina · Offices in and near Franklin
If this office has closed or moved, see what to do when an office closes or moves. Confirm details with SSA's Office Locator and office closings page before you go.
Monday to Friday, 9:00 AM to 4:00 PM, according to SSA's office data (updated March 9, 2026). It's closed on weekends and federal holidays.
SSA asks people to make an appointment before visiting an office. You can schedule online or by calling (866) 562-0738 or SSA's national number, 1-800-772-1213 (TTY 1-800-325-0778). See how to make an appointment.
SSA's Office of Hearings Operations lists the Greenville, SC Hearing Office as serving the Franklin field office. It's at 475 North Main Street, Mauldin, SC 29662, phone (866) 827-6721. You usually ask for a hearing through your field office or online, not at the hearing office.
SSA assigns 25 ZIP codes to this office: 28702, 28707, 28713, 28717, 28719, 28723, 28725, 28733, 28734, 28736, 28741, 28763, 28771, 28775, 28779, 28781, 28783, 28788, 28789, 28901, 28902, 28904, 28905, 28906 and 28909. If yours is listed, this is your office.
The Toccoa Social Security Office in Toccoa, GA, about 43 mi away ((877) 405-7655).
Independent site, not affiliated with the Social Security Administration. Office and hearing office details come from SSA's public data and locators. To apply for benefits, appeal or manage your record, go to SSA directly at ssa.gov.