SSA Field Office · Office Code 331
The Hickory Social Security Office is a Social Security field office at 1501 US Hwy 321 NW, Hickory, NC 28601, phone (888) 877-1615. SSA lists its hours as Monday to Friday, 9:00 AM to 4:00 PM. Appeals from people this office serves are heard at the Charlotte, NC Hearing Office in Charlotte, NC.
1501 US Hwy 321 NW
Hickory, NC 28601
Call (888) 877-1615 for the Hickory Social Security OfficeDirections to the Hickory Social Security Office
Fax: (833) 950-2838
From SSA's office data (updated March 9, 2026), checked against SSA's Office Locator on October 1, 2026. Closed on federal holidays.
Many tasks don't need this office. With a my Social Security account you can often request a replacement card, change your address or get a benefit letter.
Call (888) 877-1615 or SSA at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday, 8 a.m. to 7 p.m. local time.
Make an appointment first. How to make a Social Security appointment.
Not sure which? Find out if your task needs an office visit.
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SSA's Office of Hearings Operations lists the Charlotte, NC Hearing Office as the hearing office for people the Hickory office serves. If you ask for a hearing after a denied disability or benefits claim, an administrative law judge from this office handles it.
You usually request a hearing online or through your field office, not by visiting the hearing office. How an appeal reaches a hearing. Source: SSA Hearing Office Locator.
| Office | Distance | Phone | Monday hours |
|---|---|---|---|
| Hickory (this office) | (888) 877-1615 | 9:00 AM to 4:00 PM | |
| Wilkesboro Social Security Office, Wilkesboro, NC | 28 mi | (866) 331-2298 | 9:00 AM to 4:00 PM |
| Statesville Social Security Office, Statesville, NC | 29 mi | (855) 722-3497 | 9:00 AM to 4:00 PM |
| Shelby Social Security Office, Shelby, NC | 33 mi | (877) 405-3576 | 9:00 AM to 4:00 PM |
| Gastonia Social Security Office, Gastonia, NC | 36 mi | (866) 331-2193 | 9:00 AM to 4:00 PM |
| Concord Social Security Office, Concord, NC | 49 mi | (888) 366-6149 | 9:00 AM to 4:00 PM |
Straight-line distance between office addresses (U.S. Census Bureau geocoder). Blank cells are details SSA doesn't list.
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From SSA's Office Locator, looked up by ZIP code on October 1, 2026. How SSA assigns offices by ZIP code.
Every Social Security office in North Carolina · Offices in and near Hickory
If this office has closed or moved, see what to do when an office closes or moves. Confirm details with SSA's Office Locator and office closings page before you go.
Monday to Friday, 9:00 AM to 4:00 PM, according to SSA's office data (updated March 9, 2026). It's closed on weekends and federal holidays.
SSA asks people to make an appointment before visiting an office. You can schedule online or by calling (888) 877-1615 or SSA's national number, 1-800-772-1213 (TTY 1-800-325-0778). See how to make an appointment.
SSA's Office of Hearings Operations lists the Charlotte, NC Hearing Office as serving the Hickory field office. It's at Suite 200, 2201 Coronation Boulevard, Charlotte, NC 28227, phone (888) 397-4124. You usually ask for a hearing through your field office or online, not at the hearing office.
SSA assigns 33 ZIP codes to this office: 28601, 28602, 28604, 28609, 28610, 28611, 28612, 28613, 28616, 28619, 28622, 28628, 28630, 28637, 28638, 28641, 28645, 28646, 28650, 28652, 28653, 28655, 28657, 28658 and 28662 and others listed on this page. If yours is listed, this is your office.
The Wilkesboro Social Security Office in Wilkesboro, NC, about 28 mi away ((866) 331-2298).
Independent site, not affiliated with the Social Security Administration. Office and hearing office details come from SSA's public data and locators. To apply for benefits, appeal or manage your record, go to SSA directly at ssa.gov.