SSA Field Office · Office Code 431
The Cleveland NW Social Security Office is a Social Security field office at 4321 Lorain Ave STE B, Cleveland, OH 44113, phone (877) 876-3172. SSA lists its hours as Monday to Friday, 9:00 AM to 4:00 PM. Appeals from people this office serves are heard at the Cleveland, OH Hearing Office in Cleveland, OH.
4321 Lorain Ave STE B
Cleveland, OH 44113
Call (877) 876-3172 for the Cleveland NW Social Security OfficeDirections to the Cleveland NW Social Security Office
Fax: (833) 596-0591
From SSA's office data (updated March 9, 2026), checked against SSA's Office Locator on October 1, 2026. Closed on federal holidays.
Many tasks don't need this office. With a my Social Security account you can often request a replacement card, change your address or get a benefit letter.
Call (877) 876-3172 or SSA at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday, 8 a.m. to 7 p.m. local time.
Make an appointment first. How to make a Social Security appointment.
Not sure which? Find out if your task needs an office visit.
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SSA's Office of Hearings Operations lists the Cleveland, OH Hearing Office as the hearing office for people the Cleveland NW office serves. If you ask for a hearing after a denied disability or benefits claim, an administrative law judge from this office handles it.
You usually request a hearing online or through your field office, not by visiting the hearing office. How an appeal reaches a hearing. Source: SSA Hearing Office Locator.
| Office | Distance | Phone | Monday hours |
|---|---|---|---|
| Cleveland NW (this office) | (877) 876-3172 | 9:00 AM to 4:00 PM | |
| Cleveland Downtown Social Security Office, Cleveland, OH | 2.2 mi | (877) 378-9078 | 9:00 AM to 4:00 PM |
| Cleveland West Social Security Office, Lakewood, OH | 5.3 mi | (866) 964-4389 | 9:00 AM to 4:00 PM |
| Cleveland Buckeye Shaker Social Security Office, Cleveland, OH | 5.9 mi | (877) 635-3546 | 9:00 AM to 4:00 PM |
| Cleveland SW Social Security Office, Middleburg Hts, OH | 9.2 mi | (866) 931-9176 | 9:00 AM to 4:00 PM |
| Cleveland SE Social Security Office, Warrensville Hts, OH | 9.3 mi | (877) 405-0474 | 9:00 AM to 4:00 PM |
Straight-line distance between office addresses (U.S. Census Bureau geocoder). Blank cells are details SSA doesn't list.
4410244113
From SSA's Office Locator, looked up by ZIP code on October 1, 2026. How SSA assigns offices by ZIP code.
Every Social Security office in Ohio · Offices in and near Cleveland
If this office has closed or moved, see what to do when an office closes or moves. Confirm details with SSA's Office Locator and office closings page before you go.
Monday to Friday, 9:00 AM to 4:00 PM, according to SSA's office data (updated March 9, 2026). It's closed on weekends and federal holidays.
SSA asks people to make an appointment before visiting an office. You can schedule online or by calling (877) 876-3172 or SSA's national number, 1-800-772-1213 (TTY 1-800-325-0778). See how to make an appointment.
SSA's Office of Hearings Operations lists the Cleveland, OH Hearing Office as serving the Cleveland NW field office. It's at Skylight Office Tower, Suite 500, 1660 West Second Street, Cleveland, OH 44113, phone (877) 402-0822. You usually ask for a hearing through your field office or online, not at the hearing office.
SSA assigns 2 ZIP codes to this office: 44102 and 44113. If yours is listed, this is your office.
The Cleveland Downtown Social Security Office in Cleveland, OH, about 2.2 mi away ((877) 378-9078).
Independent site, not affiliated with the Social Security Administration. Office and hearing office details come from SSA's public data and locators. To apply for benefits, appeal or manage your record, go to SSA directly at ssa.gov.