Where Is the Scranton Social Security Office, and When Is It Open?
The Scranton Social Security Office is a Social Security field office at 300 Lackawanna Ave, Suite 117 The Marketplace At Steamtown, Scranton, PA 18503, phone (866) 635-0767. SSA lists its hours as Monday to Friday, 9:00 AM to 4:00 PM. Appeals from people this office serves are heard at the Wilkes-Barre Hearing Office in Wilkes-Barre, PA.
From SSA's office data (updated March 9, 2026), checked against SSA's Office Locator on October 1, 2026. Closed on federal holidays.
Visit, Call or Go Online?
Online
Many tasks don't need this office. With a my Social Security account you can often request a replacement card, change your address or get a benefit letter.
Phone
Call (866) 635-0767 or SSA at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday, 8 a.m. to 7 p.m. local time.
SSA's Office of Hearings Operations lists the Wilkes-Barre Hearing Office as the hearing office for people the Scranton office serves. If you ask for a hearing after a denied disability or benefits claim, an administrative law judge from this office handles it.
Address
Stegmaier Building, Suite 201, 7 North Wilkes-Barre Boulevard, Wilkes-Barre, PA 18702-5242
Scranton Social Security Office: Questions and Answers
What Time Does the Scranton Social Security Office Open?
Monday to Friday, 9:00 AM to 4:00 PM, according to SSA's office data (updated March 9, 2026). It's closed on weekends and federal holidays.
Can You Walk in to the Scranton Social Security Office Without an Appointment?
SSA asks people to make an appointment before visiting an office. You can schedule online or by calling (866) 635-0767 or SSA's national number, 1-800-772-1213 (TTY 1-800-325-0778). See how to make an appointment.
Where Are Appeals From the Scranton Office Heard?
SSA's Office of Hearings Operations lists the Wilkes-Barre Hearing Office as serving the Scranton field office. It's at Stegmaier Building, Suite 201, 7 North Wilkes-Barre Boulevard, Wilkes-Barre, PA 18702-5242, phone (866) 895-1594. You usually ask for a hearing through your field office or online, not at the hearing office.
Is the Scranton Social Security Office the Right Office for My ZIP Code?
SSA assigns 68 ZIP codes to this office: 18328, 18336, 18337, 18340, 18371, 18403, 18405, 18407, 18411, 18413, 18414, 18415, 18417, 18419, 18420, 18421, 18424, 18425, 18426, 18428, 18430, 18431, 18433, 18434 and 18435 and others listed on this page. If yours is listed, this is your office.
What Is the Nearest Other Social Security Office?
The Wilkes-Barre Social Security Office in Wilkes Barre, PA, about 16 mi away ((866) 686-9505).
Independent site, not affiliated with the Social Security Administration. Office and hearing office details come from SSA's public data and locators. To apply for benefits, appeal or manage your record, go to SSA directly at ssa.gov.