SSA Field Office · Office Code 571
The Jackson Social Security Office is a Social Security field office at 415 Cheyenne Dr, Jackson, TN 38305, phone (888) 383-1593. SSA lists its hours as Monday to Friday, 9:00 AM to 4:00 PM. Appeals from people this office serves are heard at the Franklin, TN Hearing Office in Franklin, TN.
415 Cheyenne Dr
Jackson, TN 38305
Call (888) 383-1593 for the Jackson Social Security OfficeDirections to the Jackson Social Security Office
Fax: (833) 597-0128
From SSA's office data (updated March 9, 2026), checked against SSA's Office Locator on October 1, 2026. Closed on federal holidays.
Many tasks don't need this office. With a my Social Security account you can often request a replacement card, change your address or get a benefit letter.
Call (888) 383-1593 or SSA at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday, 8 a.m. to 7 p.m. local time.
Make an appointment first. How to make a Social Security appointment.
Not sure which? Find out if your task needs an office visit.
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SSA's Office of Hearings Operations lists the Franklin, TN Hearing Office as the hearing office for people the Jackson office serves. If you ask for a hearing after a denied disability or benefits claim, an administrative law judge from this office handles it.
You usually request a hearing online or through your field office, not by visiting the hearing office. How an appeal reaches a hearing. Source: SSA Hearing Office Locator.
| Office | Distance | Phone | Monday hours |
|---|---|---|---|
| Jackson (this office) | (888) 383-1593 | 9:00 AM to 4:00 PM | |
| Selmer Social Security Office, Selmer, TN | 40 mi | (888) 397-4814 | 9:00 AM to 4:00 PM |
| Dyersburg Social Security Office, Dyersburg, TN | 40 mi | (877) 480-5002 | 9:00 AM to 4:00 PM |
| Paris Social Security Office, Paris, TN | 50 mi | (866) 698-2507 | 9:00 AM to 4:00 PM |
| Union City Social Security Office, Union City, TN | 51 mi | (877) 401-5904 | 9:00 AM to 4:00 PM |
| Corinth Social Security Office, Corinth, MS | 56 mi | (866) 366-4921 | 9:00 AM to 4:00 PM |
Straight-line distance between office addresses (U.S. Census Bureau geocoder). Blank cells are details SSA doesn't list.
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From SSA's Office Locator, looked up by ZIP code on October 1, 2026. How SSA assigns offices by ZIP code.
Every Social Security office in Tennessee · Offices in and near Jackson
If this office has closed or moved, see what to do when an office closes or moves. Confirm details with SSA's Office Locator and office closings page before you go.
Monday to Friday, 9:00 AM to 4:00 PM, according to SSA's office data (updated March 9, 2026). It's closed on weekends and federal holidays.
SSA asks people to make an appointment before visiting an office. You can schedule online or by calling (888) 383-1593 or SSA's national number, 1-800-772-1213 (TTY 1-800-325-0778). See how to make an appointment.
SSA's Office of Hearings Operations lists the Franklin, TN Hearing Office as serving the Jackson field office. It's at Suite 350, 6840 Carothers Parkway, Franklin, TN 37067-6538, phone (866) 568-9450. You usually ask for a hearing through your field office or online, not at the hearing office.
SSA assigns 25 ZIP codes to this office: 38012, 38069, 38301, 38305, 38311, 38313, 38328, 38329, 38332, 38340, 38345, 38347, 38351, 38352, 38356, 38362, 38363, 38366, 38368, 38371, 38374, 38380, 38388, 38391 and 38392. If yours is listed, this is your office.
The Selmer Social Security Office in Selmer, TN, about 40 mi away ((888) 397-4814).
Independent site, not affiliated with the Social Security Administration. Office and hearing office details come from SSA's public data and locators. To apply for benefits, appeal or manage your record, go to SSA directly at ssa.gov.