Social Security Office Balch Springs, TX (Dallas Pleasant Grove)
Where Is the Dallas Pleasant Grove Social Security Office, and When Is It Open?
The Dallas Pleasant Grove Social Security Office is a Social Security field office at 2300 Dunson Dr, Balch Springs, TX 75180, phone (855) 531-1683. SSA lists its hours as Monday to Friday, 9:00 AM to 4:00 PM. Appeals from people this office serves are heard at the Dallas, TX (North) Hearing Office in Dallas, TX.
From SSA's office data (updated March 9, 2026), checked against SSA's Office Locator on October 1, 2026. Closed on federal holidays.
Visit, Call or Go Online?
Online
Many tasks don't need this office. With a my Social Security account you can often request a replacement card, change your address or get a benefit letter.
Phone
Call (855) 531-1683 or SSA at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday, 8 a.m. to 7 p.m. local time.
SSA's Office of Hearings Operations lists the Dallas, TX (North) Hearing Office as the hearing office for people the Dallas Pleasant Grove office serves. If you ask for a hearing after a denied disability or benefits claim, an administrative law judge from this office handles it.
Address
Building 9, Suite 500, 12790 Merit Drive, Dallas, TX 75251
Dallas Pleasant Grove Social Security Office: Questions and Answers
What Time Does the Dallas Pleasant Grove Social Security Office Open?
Monday to Friday, 9:00 AM to 4:00 PM, according to SSA's office data (updated March 9, 2026). It's closed on weekends and federal holidays.
Can You Walk in to the Dallas Pleasant Grove Social Security Office Without an Appointment?
SSA asks people to make an appointment before visiting an office. You can schedule online or by calling (855) 531-1683 or SSA's national number, 1-800-772-1213 (TTY 1-800-325-0778). See how to make an appointment.
Where Are Appeals From the Dallas Pleasant Grove Office Heard?
SSA's Office of Hearings Operations lists the Dallas, TX (North) Hearing Office as serving the Dallas Pleasant Grove field office. It's at Building 9, Suite 500, 12790 Merit Drive, Dallas, TX 75251, phone (866) 331-7135. You usually ask for a hearing through your field office or online, not at the hearing office.
Is the Dallas Pleasant Grove Social Security Office the Right Office for My ZIP Code?
SSA assigns 14 ZIP codes to this office: 75114, 75126, 75149, 75150, 75159, 75160, 75161, 75180, 75181, 75182, 75217, 75227, 75228 and 75253. If yours is listed, this is your office.
What Is the Nearest Other Social Security Office?
The Dallas Fair Park Social Security Office in Dallas, TX, about 9.8 mi away ((888) 717-1529).
Independent site, not affiliated with the Social Security Administration. Office and hearing office details come from SSA's public data and locators. To apply for benefits, appeal or manage your record, go to SSA directly at ssa.gov.