SSA Field Office · Office Code 852
The San Antonio NW Social Security Office is a Social Security field office at 411 Richland Hills Dr, San Antonio, TX 78245, phone (877) 697-4799. SSA lists its hours as Monday to Friday, 9:00 AM to 4:00 PM. Appeals from people this office serves are heard at the San Antonio, TX Hearing Office in San Antonio, TX.
411 Richland Hills Dr
San Antonio, TX 78245
Call (877) 697-4799 for the San Antonio NW Social Security OfficeDirections to the San Antonio NW Social Security Office
Fax: (833) 950-2417
From SSA's office data (updated March 9, 2026), checked against SSA's Office Locator on October 1, 2026. Closed on federal holidays.
Many tasks don't need this office. With a my Social Security account you can often request a replacement card, change your address or get a benefit letter.
Call (877) 697-4799 or SSA at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday, 8 a.m. to 7 p.m. local time.
Make an appointment first. How to make a Social Security appointment.
Not sure which? Find out if your task needs an office visit.
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SSA's Office of Hearings Operations lists the San Antonio, TX Hearing Office as the hearing office for people the San Antonio NW office serves. If you ask for a hearing after a denied disability or benefits claim, an administrative law judge from this office handles it.
You usually request a hearing online or through your field office, not by visiting the hearing office. How an appeal reaches a hearing. Source: SSA Hearing Office Locator.
| Office | Distance | Phone | Monday hours |
|---|---|---|---|
| San Antonio NW (this office) | (877) 697-4799 | 9:00 AM to 4:00 PM | |
| San Antonio Downtown Social Security Office, San Antonio, TX | 9.9 mi | (877) 405-0482 | 9:00 AM to 4:00 PM |
| San Antonio Central Social Security Office, San Antonio, TX | 11 mi | (866) 571-0718 | 9:00 AM to 4:00 PM |
| San Antonio South Social Security Office, San Antonio, TX | 14 mi | (866) 964-7432 | 9:00 AM to 4:00 PM |
| Seguin Social Security Office, Seguin, TX | 43 mi | (877) 445-0831 | 9:00 AM to 4:00 PM |
| Kerrville Social Security Office, Kerrville, TX | 53 mi | (877) 895-0043 | 9:00 AM to 4:00 PM |
Straight-line distance between office addresses (U.S. Census Bureau geocoder). Blank cells are details SSA doesn't list.
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From SSA's Office Locator, looked up by ZIP code on October 1, 2026. How SSA assigns offices by ZIP code.
Every Social Security office in Texas · Offices in and near San Antonio
If this office has closed or moved, see what to do when an office closes or moves. Confirm details with SSA's Office Locator and office closings page before you go.
Monday to Friday, 9:00 AM to 4:00 PM, according to SSA's office data (updated March 9, 2026). It's closed on weekends and federal holidays.
SSA asks people to make an appointment before visiting an office. You can schedule online or by calling (877) 697-4799 or SSA's national number, 1-800-772-1213 (TTY 1-800-325-0778). See how to make an appointment.
SSA's Office of Hearings Operations lists the San Antonio, TX Hearing Office as serving the San Antonio NW field office. It's at 10222 San Pedro Avenue, San Antonio, TX 78216, phone (855) 829-8915. You usually ask for a hearing through your field office or online, not at the hearing office.
SSA assigns 26 ZIP codes to this office: 78009, 78016, 78023, 78039, 78056, 78059, 78066, 78226, 78227, 78228, 78229, 78236, 78237, 78238, 78240, 78245, 78249, 78250, 78251, 78253, 78254, 78255, 78256, 78850 and 78861 and others listed on this page. If yours is listed, this is your office.
The San Antonio Downtown Social Security Office in San Antonio, TX, about 9.9 mi away ((877) 405-0482).
Independent site, not affiliated with the Social Security Administration. Office and hearing office details come from SSA's public data and locators. To apply for benefits, appeal or manage your record, go to SSA directly at ssa.gov.