SSA Field Office · Office Code 287
The Norfolk Social Security Office is a Social Security field office at 5850 Lake Herbert Dr, First Floor, Norfolk, VA 23502, phone (866) 858-6089. SSA lists its hours as Monday to Friday, 9:00 AM to 4:00 PM. Appeals from people this office serves are heard at the Norfolk, VA Hearing Office in Norfolk, VA.
5850 Lake Herbert Dr, First Floor
Norfolk, VA 23502
Call (866) 858-6089 for the Norfolk Social Security OfficeDirections to the Norfolk Social Security Office
Fax: (833) 912-2330
From SSA's office data (updated March 9, 2026), checked against SSA's Office Locator on October 1, 2026. Closed on federal holidays.
Many tasks don't need this office. With a my Social Security account you can often request a replacement card, change your address or get a benefit letter.
Call (866) 858-6089 or SSA at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday, 8 a.m. to 7 p.m. local time.
Make an appointment first. How to make a Social Security appointment.
Not sure which? Find out if your task needs an office visit.
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SSA's Office of Hearings Operations lists the Norfolk, VA Hearing Office as the hearing office for people the Norfolk office serves. If you ask for a hearing after a denied disability or benefits claim, an administrative law judge from this office handles it.
You usually request a hearing online or through your field office, not by visiting the hearing office. How an appeal reaches a hearing. Source: SSA Hearing Office Locator.
| Office | Distance | Phone | Monday hours |
|---|---|---|---|
| Norfolk (this office) | (866) 858-6089 | 9:00 AM to 4:00 PM | |
| Virginia Beach Social Security Office, Virginia Beach, VA | 8.3 mi | (888) 377-5237 | 9:00 AM to 4:00 PM |
| Portsmouth Social Security Office, Portsmouth, VA | 10 mi | (866) 593-8851 | 9:00 AM to 4:00 PM |
| Hampton Social Security Office, Hampton, VA | 17 mi | (866) 592-2669 | 9:00 AM to 4:00 PM |
| Newport News Social Security Office, Newport News, VA | 21 mi | (866) 331-9169 | 9:00 AM to 4:00 PM |
| Suffolk Social Security Office, Suffolk, VA | 21 mi | (866) 835-7769 | 9:00 AM to 4:00 PM |
Straight-line distance between office addresses (U.S. Census Bureau geocoder). Blank cells are details SSA doesn't list.
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From SSA's Office Locator, looked up by ZIP code on October 1, 2026. How SSA assigns offices by ZIP code.
Every Social Security office in Virginia · Offices in and near Norfolk
If this office has closed or moved, see what to do when an office closes or moves. Confirm details with SSA's Office Locator and office closings page before you go.
Monday to Friday, 9:00 AM to 4:00 PM, according to SSA's office data (updated March 9, 2026). It's closed on weekends and federal holidays.
SSA asks people to make an appointment before visiting an office. You can schedule online or by calling (866) 858-6089 or SSA's national number, 1-800-772-1213 (TTY 1-800-325-0778). See how to make an appointment.
SSA's Office of Hearings Operations lists the Norfolk, VA Hearing Office as serving the Norfolk field office. It's at 3rd Floor, 5850 Lake Herbert Drive, Norfolk, VA 23502, phone (866) 931-9167. You usually ask for a hearing through your field office or online, not at the hearing office.
SSA assigns 18 ZIP codes to this office: 23320, 23322, 23324, 23325, 23502, 23503, 23504, 23505, 23507, 23508, 23509, 23510, 23511, 23513, 23517, 23518, 23523 and 23551. If yours is listed, this is your office.
The Virginia Beach Social Security Office in Virginia Beach, VA, about 8.3 mi away ((888) 377-5237).
Independent site, not affiliated with the Social Security Administration. Office and hearing office details come from SSA's public data and locators. To apply for benefits, appeal or manage your record, go to SSA directly at ssa.gov.